Used Car Warranty

At Eco Cars Motor Company, we’re here to provide peace of mind when you purchase a used ULEZ-compliant car from us.

We understand that purchasing a used car can be a significant investment, so we’re here to help during the process. That's why every Ultra Low Emission Vehicle and eco-friendly car in our Brentwood showroom comes with comprehensive warranty protection designed to give you complete peace of mind on the road.

Our Commitment to Quality and Protection

Every vehicle that leaves our Essex-based dealership has been meticulously prepared to our high standards. We conduct thorough multi-point inspections on all the Japanese and American imports we stock, as well as the wider range of European models on sale, ensuring each ULEZ-compliant vehicle in our care meets our strict quality criteria. 

However, we recognise that even the most carefully maintained vehicles can experience unexpected issues later down the line, which is why our comprehensive warranty coverage is designed to protect your investment from the day you drive it away.

What's Included in Your Free Standard Warranty

Every customer who purchases a vehicle from us here at Eco Cars Motor Company receives our complimentary, comprehensive parts and labour 3-month warranty as standard. 

To provide this free-of-charge service, we’ve partnered with Handler Protect - proudly the UK’s biggest repair plan provider for independent car dealers, like us. This essential protection typically covers the following parts:

• Engine and transmission components, including coverage for major mechanical failures
• Electrical systems, including hybrid and electric vehicle components that are specific to ULEZ-compliant cars
• Cooling and heating systems, which are essential for London driving conditions
• Steering and suspension safety components
• Braking systems, including regenerative braking systems on eco-friendly vehicles
• Fuel system components, covering both traditional and alternative fuel systems

Extended Warranty Options for Maximum Protection

Understanding that Essex and London-based drivers need long-term reliability from their vehicle, we also offer extended warranty coverage for up to 3 years following your purchase. This optional added protection package is particularly beneficial for:

• High-mileage commuters who are navigating London's busy streets daily
• Business users requiring extra dependable transport
• Families needing guaranteed reliability for school runs and weekend trips
• Eco-conscious drivers who are keen to protect their investment in sustainable travel

Warranty Coverage for Specialist Vehicles

As the South East’s specialists in Japanese and American vehicle imports, we provide tailored warranty solutions for:

Japanese Vehicle Warranty

Our expertise working with Japanese imports ensures comprehensive coverage for popular eco-friendly models, including hybrid systems, advanced electronics, and specialised components unique to Japanese engineering.

American Vehicle Warranty

For American imports, our warranty covers the robust engineering and performance components that make these vehicles ideal for London's diverse driving conditions while maintaining ULEZ compliance.

Getting Started with Your Warranty

When you purchase a ULEZ-compliant vehicle from our dealership, your warranty protection begins immediately. We'll provide complete documentation explaining your coverage and how to activate our simple claims process.

For existing customers considering extended warranty options, we can recommend the most suitable protection level for your driving needs and budget.

Contact Us To Find Out More

Do you have any questions about warranty coverage for your current vehicle or a car you're considering from our dealership? 

We are ready to help. Whether you're interested in Japanese imports, American vehicles, or any of our eco-friendly ULEZ-compliant cars from popular brands such as Nissan and Volkswagen, we'll ensure you have the protection you need for confident driving in Essex, London and beyond.

Contact us today to discuss warranty options tailored to your specific needs and driving requirements.

Frequently Asked Questions About Our Warranty

How long does the standard warranty last?

Our standard complimentary warranty provides substantial coverage for 3 months from the date of purchase. Extended options are available for up to 3 years for customers seeking longer-term protection for their vehicle.

What happens if I need to make a warranty claim?

Simply get in touch with us to discuss your issue. We'll arrange for an assessment and, where covered, coordinate repairs with approved specialists familiar with the eco-friendly and imported vehicles that we sell.

Does the warranty cover hybrid and electric vehicle components?

Absolutely. Our warranty specifically includes coverage for hybrid systems, electric motors, battery management systems, and other components essential to ULEZ-compliant vehicles.

Can I use any garage for warranty repairs?

For warranty claims, we work with a network of approved specialists who understand the unique requirements of Japanese imports, American vehicles, and eco-friendly technology.

Are routine maintenance items covered?

Our warranty focuses on unexpected mechanical and electrical failures rather than routine maintenance items like tyres, brake pads, or scheduled servicing. If you’re unsure exactly what’s covered, get in touch with us to find out more. 

What documents do I need for warranty claims?

Keep your warranty documentation provided at purchase, any service records, and contact us promptly when issues arise. We'll then guide you through the claims process.

All the cars that we supply are prepared to our own very high standards, however sometimes unforeseen failures can occur. 

We want to reassure you that we will be there for you in the event that such a failure does occur and in addition to your statutory rights all our cars are provided with a complimentary comprehensive parts and labour warranty.

In addition to our free warranty, Eco Cars Motor Company also gives you the option to extend the cover on your car for up to 3 years.