Our Terms & Conditions

When purchasing a vehicle, you agree to be bound by the conditions of sale below:

You understand the vehicle is supplied with a 3-month Silver Warranty administered by A1 Approved as standard.

Understand the claim process, inclusions, exclusions, £500 claim limit and £25 excess per claim. You agree to follow the warranty procedure in the event of any fault.

In the event of a fault, You agree to notify the warranty company immediately and cease driving the vehicle until advice is given.

If you choose to reject the vehicle under the Consumer Rights Act 2015, You understand it is your responsibility to return the vehicle to us.

We reserve the right to inspect the vehicle before agreeing to any refund.

You acknowledge that a usage charge of £0.50 per mile will apply from the date of purchase. Any agreed refund will also be subject to a £250 valeting/restocking fee and deductions for any damage or excessive wear incurred during my ownership.

Once the vehicle is returned and inspected, and a refund is agreed, the vendor has up to 14 days to process payment.

General

When purchasing a vehicle, you agree to be bound by the conditions of sale below:

You understand vehicle is supplied with a 3-month Silver Warranty administered by A1 Approved as standard.

Understand the claim process, inclusions, exclusions, £500 claim limit and £25 excess per claim. You agree to follow the warranty procedure in the event of any fault.

In the event of a fault, You agree to notify the warranty company immediately and cease driving the vehicle until advice is given.

If You choose to reject the vehicle under the Consumer Rights Act 2015, You understand it is your responsibility to return the vehicle to us.

We reserve the right to inspect the vehicle before agreeing to any refund.

Once the vehicle is returned and inspected, and a refund is agreed, the vendor has up to 14 days to process payment.

Part Exchange Vehicles

You must notify us in advance if you have a vehicle you wish to part-exchange ("Part-Exchange Vehicle") and provide us with any information regarding the Part-Exchange Vehicle which we may reasonably request, and bring the Part-Exchange Vehicle to a showroom agreed by us at a time which is convenient to us in order for us to examine it.

If we agree to consider your Part-Exchange Vehicle, we may request to examine it at a pre-agreed time and provide you with a valuation. We are not obliged to provide a part-exchange option when selling the Vehicle and our decision to examine and value a Part-Exchange Vehicle, including the valuation we give, is solely at our discretion.

For the avoidance of doubt we are entitled to reject a Part-Exchange Vehicle which is delivered to us for any reason, including but not limited to circumstances where:

The condition of the Part-Exchange Vehicle has changed since we provided the Part-Exchange Valuation or the condition of the vehicle does not match the description given by you.
There is a discrepancy in the recorded mileage of the Part-Exchange Vehicle.
The Part-Exchange Vehicle has been subject to a total loss claim.
Any other issue is identified by a HPI check or equivalent vehicle history check on the Part-Exchange Vehicle.
The Part-Exchange Vehicle is not your property to dispose of or you do not have the right tosell it.
Or the V5 registration documentation for the Part-Exchange Vehicle is missing, incomplete or is not in your name.

When delivering a Part-Exchange Vehicle to us you must provide:

All sets of keys to the Part-Exchange Vehicle; and the V5 registration documentation and any associated documentation (such as service books and history etc) for the Part-Exchange Vehicle; without which we will not accept the Part-Exchange Vehicle.

Collection

Collection of the Vehicle shall be completed once you have signed our pro-forma invoice, or other such written confirmation as we may require from time to time, and we have received payment of the Price in cleared funds, including delivery of any Part- Exchange Vehicle we have agreed to accept as part payment of the Price to confirm your acceptance of the Vehicle.

Subject to any finance agreement that you may have in place, ownership of the Vehicle and the right to collect it will pass to you once we have received payment of the Price in cleared funds and have accepted delivery of any Part-Exchange Vehicle we have agreed to accept as part payment of the Price. We own the Vehicle until payment of the Price has been made in full.

If you do not collect the Vehicle within 7 days of us notifying you that it is ready for collection then we shall be entitled to terminate our Contract with you by giving you not less than 5 days written notice of our intention to do so.

The Vehicle

The Vehicle may previously have been used as a lease or rental vehicle or have had multiple users.

It may also have been imported from another country. We will provide you with any information aboutthe Vehicle on request so if you have any questions about the previous use of the Vehicle or have specific requirements we advise you to discuss these with us before placing your order.

The images of the Vehicle on our Site are for illustrative purposes only. Although we have made every effort to display the Vehicle accurately, we cannot guarantee that your computer's display accurately reflects the appearance of the Vehicle.

The Vehicle is only provided with the manufacturer's guarantee to the extent that this has not expired. We offer additional extended warranty and guarantee products at additional cost, for further details please ask your salesperson. Mileages on recorders of used vehicles may differ from actual total distances run and must be disregarded.

Your rights of cancellation, return and refund

You can cancel your Contract with us at anypoint before you collect the Vehicle by contacting us at the site handling your Contract.

Where you decide to cancel the Contract we will refund you any part of the Price which you have already paid using the payment method used by you to pay. As a consumer, you also have legal rights in relation to a Vehicle that is faulty, not of satisfactory quality or not as described. These legal rights are not affected by your right of return and refund.

Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. If you wish to exercise your legal rights you should contact us at the relevant site handling your Contract and, where requested by us, must return the Vehicle to us at the showroom from which you collected it from at your own cost.

If you exercise your legal right to reject the Vehicle and ask for a refund we will:

Refund you the Price you paid for the Vehicle. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the Vehicle; and
Make any refund due to you as soon as possible and in any event within 14 days after the day on which you return the Vehicle to us.

Events outside of our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of ourobligations under a Contract that is caused by any event or event which is beyond our reasonable control (an "Event Outside Our Control").

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract: We will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects your collection of the Vehicle, we will arrange a new collection date with you after the Event Outside Our Control is over. You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, we will refund any part of the Price which you have already paid.

Other important terms

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

Each of the Conditions of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining Conditions will remain in full force and effect.

Please note that these Terms are governed by English law. This means a Contract for the purchase of a Vehicle and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.